Shipping policy

At Aromas, we are committed to providing you with a seamless and efficient shopping experience. Our shipping policy outlines important information about the shipping process for your orders.

Order Processing

• Processing Time: Orders are typically processed within 2/3 business days & same day delivery for all over karachi after payment confirmation, excluding weekends and holidays.
• Order Verification: In some cases, we may need to verify your order or payment details. This may result in a delay in processing your order.

Shipping Options

• Shipping Methods: We offer various shipping methods, including standard and express options. The available methods and their estimated delivery times are displayed during the checkout process.
• Shipping Costs: Shipping costs are determined based on the chosen shipping method, destination, and the total weight and dimensions of your order. The exact shipping cost will be calculated and displayed at checkout.

Shipping and Delivery

• Delivery Address: Please ensure that you provide accurate and complete delivery information, including your contact details and delivery address. We are not responsible for delivery delays or errors due to incorrect information provided by you.
• Delivery Times: Estimated delivery times are provided for each shipping method during checkout. Please note that these times are approximate and may vary based on factors such as location, carrier capacity, and unforeseen circumstances.
• Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status and progress of your shipment.

Shipping Restrictions

• Restricted Items: Some items may be subject to shipping restrictions or regulations in certain areas or country. It is your responsibility to ensure that the items you order comply with local laws and regulations.

Shipping Issues

• Shipping Delays: While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by factors beyond our control, such as customs clearance, weather conditions, or carrier disruptions.
• Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.